What are your standard delivery hours?
Monday - Saturday
Sundays (Closed)
Standard delivery window: 10 am to 2pm
Please reach out for specific timing deliveries
Sundays (Closed)
Standard delivery window: 10 am to 2pm
Please reach out for specific timing deliveries
What is the minimum order for delivery?
There is no minimum order required for delivery. You may place an order of any amount.
Same day delivery
We don’t offer same-day delivery as all items are baked fresh to order. Our earliest delivery slot would be the next available delivery day.
What are your delivery fees?
Our delivery rates are based on your total order value:
| Condition | Price |
|---|---|
| 10am - 2pm, Orders $120.01 and up | Free |
| 10am - 2pm, Orders $50.00–$120.00 | $12.00 |
| 10am - 2pm, Orders $0.00–$49.99 | $15.00 |
| Specific Timing Delivery (0830-1630hrs) | $30.00 |
Specific timing delivery is currently $30.00 during the Mid-Autumn season. The exact delivery fee for your order is always confirmed at checkout.
Are your products Halal certified?
Some of our products are Halal-certified by MUIS, and some are not.
Our certification is under the MUIS Halal Product Scheme, which means each certified item is submitted and audited individually rather than the whole range being covered at once.
The current list of available certified items is collated in our Halal-Certified collection, which you can browse here: https://www.thelimskitchen.com/collections/halal-certified. If an item is in that collection, it is certified. That page is always up to date, so it is the best place to check.
For items that are not certified: we do not use pork or lard, or any haram ingredients, in our facility. Some items contain ingredients MUIS classifies as syubhah (doubtful), and others are simply not covered by MUIS Halal-certification. If certification matters to you, we would recommend ordering from the Halal-Certified collection.
If you have a question about a specific item, message us and we will check it for you.
Our certification is under the MUIS Halal Product Scheme, which means each certified item is submitted and audited individually rather than the whole range being covered at once.
The current list of available certified items is collated in our Halal-Certified collection, which you can browse here: https://www.thelimskitchen.com/collections/halal-certified. If an item is in that collection, it is certified. That page is always up to date, so it is the best place to check.
For items that are not certified: we do not use pork or lard, or any haram ingredients, in our facility. Some items contain ingredients MUIS classifies as syubhah (doubtful), and others are simply not covered by MUIS Halal-certification. If certification matters to you, we would recommend ordering from the Halal-Certified collection.
If you have a question about a specific item, message us and we will check it for you.
I would like to check if you have option for self pickup/self collection?
We are located at a central kitchen which is not convenient for self collections so we only do online deliveries at the moment!
Can I change my delivery address/delivery time?
Yes, as long as the order has not been dispatched. Let us know and we’ll assist!
Can I add or amend an order?
Yes — you may log in to your account to edit or add items to your order. Alternatively, you can also use the “Edit Order” option found in your order confirmation email to make changes.
Are your seasonal products Halal certified?
Some are and some are not, and it changes by season.
As with the rest of our range, the Halal-Certified collection is the current list: https://www.thelimskitchen.com/collections/halal-certified. Seasonal items appear there only if they have been certified for that season.
Our mooncakes are not Halal-certified.
If you are ordering a seasonal item and certification matters to you, message us before ordering and we will confirm.
As with the rest of our range, the Halal-Certified collection is the current list: https://www.thelimskitchen.com/collections/halal-certified. Seasonal items appear there only if they have been certified for that season.
Our mooncakes are not Halal-certified.
If you are ordering a seasonal item and certification matters to you, message us before ordering and we will confirm.
Can I customise the flavours in a Petite Set?
Our Petite Sets are sold as fixed sets, but you may select specific flavours and customisation fees might apply.
Can you preslice the items/tarts for me
We’re so sorry, but we’re unable to pre-slice the items/tarts as they won’t transport well and may shift or break during delivery.
Are you able to slice your bread for me?
We will do our best to slice the sourdough for you if it has cooled sufficiently. However, if the loaf is still too hot, slicing it may cause the bread to tear and affect its texture. In such cases, we may leave it unsliced to ensure the best quality.
We seek your kind understanding in this matter. 😊
We seek your kind understanding in this matter. 😊
How long can I keep my pastry?
Please store in the fridge immediately upon delivery as it contains dairy and eggs. Best consumed on the day of delivery, or within 3 days.
Other items such as cookies and bread might have a longer duration of ambient shelf life. As we do not use preservatives in our production process, there as an increase susceptibility to humidity and heat if improperly stored! If still in doubt, please contact us for more details.
Other items such as cookies and bread might have a longer duration of ambient shelf life. As we do not use preservatives in our production process, there as an increase susceptibility to humidity and heat if improperly stored! If still in doubt, please contact us for more details.
Nut Allergies (General)
We use different ingredients depending on the pastry. Please let us know which item you’re asking about and we’ll share the full ingredient list so you can check if it’s suitable for your dietary needs. Do note that we handle a variety of nuts, including peanuts at our facility. In cases of severe allergies, we highly recommend extreme caution in exposure to our food products.
Are your tarts all dairy free?
Our tarts are not dairy-free. They contain ingredients such as butter, milk, heavy cream, cheeses, and yogurt, depending on the flavour. All tarts also contain eggs, and some include nuts or seafood as well.
Do items come with candles
Candles are available upon request.
How do I place a corporate or group order?
In order for us to assist you better, could you kindly share the following details?:
Name:
Phone Number:
Email Address:
Number of Pax / Quantity Needed:
Occasion (if any):
Dietary Restrictions (if any):
Event Address:
Event Date & Time:
Budget per Pax / Overall Budget:
Once we receive these details, our team will recommend suitable menu options and provide a quotation.
Name:
Phone Number:
Email Address:
Number of Pax / Quantity Needed:
Occasion (if any):
Dietary Restrictions (if any):
Event Address:
Event Date & Time:
Budget per Pax / Overall Budget:
Once we receive these details, our team will recommend suitable menu options and provide a quotation.
Why are some items available at The Lims' Kitchen and not available at The Test Kitchen and vice-versa?
The Lims' Kitchen's goods are sent directly to consumers from our central kitchen. Some of the products can only be produced in the central kitchen and are not optimised for sale from The Test Kitchen.
Can I order The Lims' Kitchen items for pick up at The Test Kitchen?
We're currently not offering such a service because The Test Kitchen is not Halal-certified. We do this to prevent cross-contamination risks, especially for products where reheating might be demanded by the consumer. However, a selection of The Lims' Kitchen can be purchased at The Test Kitchen. These items are individually packed and sealed.
Do you have a shop we can go to so we can buy direct from your shop?
We do not have a physical retail shop at the moment under The Lims' Kitchen umbrella.
We do a sister brand, called "The Test Kitchen" located at Cross Street in the Chinatown precinct.
The address is: 18 Cross St, #01-13, Singapore 048423
Do note that The Test Kitchen is not Halal-certified, and is a separate entity from The Lims' Kitchen, despite being related.
If you require Halal-certified menu items, you can only get it through The Lims' Kitchen.
You may order from The Test Kitchen online through our Oddle e-Shop at https://thetestkitchen.oddle.me/en_SG
The Test Kitchen's operating hours are:
- 830am - 4pm ( Mon and Tue)
- 830am - 930pm (Wed Thu Fri)*
- 830am - 2pm (Sat)
*Dinner service is only available on Wednesday, Thursday and Friday.
We do a sister brand, called "The Test Kitchen" located at Cross Street in the Chinatown precinct.
The address is: 18 Cross St, #01-13, Singapore 048423
Do note that The Test Kitchen is not Halal-certified, and is a separate entity from The Lims' Kitchen, despite being related.
If you require Halal-certified menu items, you can only get it through The Lims' Kitchen.
You may order from The Test Kitchen online through our Oddle e-Shop at https://thetestkitchen.oddle.me/en_SG
The Test Kitchen's operating hours are:
- 830am - 4pm ( Mon and Tue)
- 830am - 930pm (Wed Thu Fri)*
- 830am - 2pm (Sat)
*Dinner service is only available on Wednesday, Thursday and Friday.
